Add-on errors

Error messages from the ViewMetrics Google Workspace add-on, and what each one means.

• Can't find the Google add-onLocate the ViewMetrics add-on inside Google Slides and Sheets, and what to do when it does not appear in the Extensions menu.
• Add-on error 400 — Bad RequestWhat triggers a 400 Bad Request error in the ViewMetrics Google add-on, what it usually means about your document, and the steps that clear it.
• Unable to update non-Google documentsViewMetrics can only refresh native Google Slides and Sheets. Here is what to do with uploaded PowerPoint or Excel files.

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